Guide 01
Carrier due diligence before onboarding
A minimum check before a broker or shipper tenders the first load. Most of it is public and takes minutes.
- Confirm operating authority is active and matches the entity name on the contract
- Compare the address and phone on the rate confirmation with the address of record
- Check the insurance filing status and the certificate holder details
- Review the safety history and inspection record for the last 24 months
- Note recent changes: new authority, reinstatement, address or officer changes
- Save what you checked and when — the record matters later
